EP92 Game Privacy Policy – How We Protect Your Data

1 Introduction

EP92 Game ("we", "us", "the Platform") is committed to protecting the personal information of everyone who uses our platform. This Privacy Policy describes how we collect, use, store and protect your personal data when you register an account, make PKR deposits, play games or contact our support team.

We understand that for Pakistani players, trust and data security are important. When you hand over your mobile number to create an account or link your JazzCash wallet to make a deposit, you are trusting us with information that matters. We take that responsibility seriously and this policy explains exactly what we do with it.

This Privacy Policy should be read alongside our Terms and Conditions. Both documents together form the basis of your agreement with EP92 Game. If you have questions about anything in this policy, contact our support team before using the platform.

2 Information We Collect

EP92 Game collects two broad categories of information: information you provide directly and information collected automatically when you use the platform.

Information You Provide

When you register or interact with EP92 Game, you may provide:

• Your name and date of birth (required for age verification and account identification)
• Your mobile phone number (used for account login and communication)
• Your email address (if provided during registration or support contact)
• Payment method details linked to your account (mobile wallet numbers, bank details for withdrawal processing)
• Identity documents (in cases where account verification is required)
• Messages and communications sent to EP92 Game support

Information Collected Automatically

When you access EP92 Game from your mobile browser or device, we may automatically collect:

• Device type, operating system version and browser type
• IP address and approximate geographic location
• Pages visited on EP92 Game, time spent on each section and navigation patterns
• Game sessions started, games played and bet history associated with your account
• Session start and end times
• Cookies and similar session tracking data (see Section 6)

3 How We Use Your Data

EP92 Game uses your personal data for the following purposes:

• Account management: creating and maintaining your EP92 Game account, processing login requests and keeping your account details up to date.
• Payment processing: handling PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer and other supported payment methods.
• Age and identity verification: confirming that you meet the minimum age requirement of 18 years and that your account details are accurate.
• Customer support: responding to your queries, resolving account issues and improving the quality of our support service.
• Platform improvement: analysing how players use EP92 Game to improve game performance, page speed and overall user experience.
• Fraud and security: detecting and preventing unauthorised account access, payment fraud and any misuse of the platform.
• Responsible gaming: monitoring gameplay patterns to identify signs of problematic gaming behaviour and, where appropriate, following up with account-holder communications.
• Legal compliance: retaining records as required to meet any applicable legal or regulatory obligations.

EP92 Game does not use your personal data to serve third-party advertisements, to build marketing profiles or to sell insights about your behaviour to outside organisations.

4 Payment Data

All financial transactions on EP92 Game are processed in PKR. When you make a deposit or request a withdrawal, the relevant transaction data — such as your JazzCash number, Easypaisa wallet reference or bank account details — is used solely to complete that transaction and to maintain a record within your account history.

EP92 Game does not store full debit or credit card numbers on its own servers. Card transactions are handled by payment processing partners who maintain their own security standards. EP92 Game receives only a transaction confirmation reference, not your full card details.

Your payment method details are linked to your verified account. Withdrawals can only be processed back to a payment method that belongs to the registered account holder. This protects you against unauthorised withdrawals from your PKR balance.

Transaction records — including deposit amounts, withdrawal requests and dates — are retained in your account history for as long as your account remains active, and for a defined period after closure as described in Section 7.

5 Sharing of Data

EP92 Game does not sell or rent your personal data to third parties. We may share your information only in the following limited circumstances:

• Payment providers: transaction data is shared with JazzCash, Easypaisa, Raast and other payment processors solely to complete your PKR deposits and withdrawals. These providers handle your data under their own privacy and security standards.
• Technology service providers: EP92 Game uses third-party services for hosting, platform infrastructure and analytics. These providers access data only to the extent needed to provide their services and are not permitted to use it for their own purposes.
• Fraud prevention: in cases of suspected fraud, money laundering or account abuse, relevant account information may be shared with appropriate parties to protect the integrity of the platform and its players.
• Legal requirements: if EP92 Game is required by a court order or other legal obligation to disclose personal data, we will do so to the extent required and will aim to notify you where permitted by law.

Outside of these situations, your personal data stays within EP92 Game. We do not share your information with cricket betting partners, sports data providers or any marketing networks.

6 Cookies

EP92 Game uses cookies and similar browser-based technologies to make the platform work properly and to improve your experience. Here is what we use and why:

• Session cookies: these keep you logged in while you are actively using EP92 Game. Without them, you would need to log in again every time you navigate to a different page. Session cookies are deleted when you close your browser.
• Preference cookies: these remember settings such as your chosen language or display preferences so that you do not have to re-select them on every visit.
• Analytics cookies: these help us understand how players move through the platform — which game sections are most visited, where players drop off and how page load times can be improved. This data is aggregated and is not used to identify individual users.
• Security cookies: these help detect suspicious activity, such as attempts to log in to your account from an unrecognised device.

EP92 Game does not use advertising cookies or tracking pixels that follow you to other websites. Most mobile browsers allow you to manage or delete cookies through your browser settings. Note that disabling certain cookies may affect how EP92 Game functions.

7 Data Retention

EP92 Game retains your personal data for as long as your account remains active. Once your account is closed — whether by your own request or by EP92 Game — we will retain certain data for a defined period as follows:

• Transaction records: PKR deposit and withdrawal records are retained for a minimum period after account closure to allow for the resolution of any disputes and to meet record-keeping obligations.
• Identity verification documents: copies of any identity documents submitted for account verification are retained for the period required and then securely deleted.
• Support communications: records of your support interactions are kept for quality assurance and dispute resolution purposes and are deleted after a reasonable period following account closure.
• Game and bet history: your gameplay and betting records are retained in line with our record-keeping practices and are deleted following the standard retention period post-closure.

Data that is no longer required is securely deleted or anonymised so that it can no longer be linked back to you.

8 Security Measures

EP92 Game implements reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, misuse or disclosure. These measures include:

• Encrypted data transmission between your device and EP92 Game servers using standard HTTPS protocols.
• Restricted access to personal data — only EP92 Game staff with a legitimate need to access your information are permitted to do so.
• Regular review of access controls and security procedures.
• Monitoring for unusual account activity, including login attempts from new devices or locations.

While we take these precautions seriously, no online platform can guarantee absolute security. You also play a role in keeping your account safe. Use a strong, unique password for your EP92 Game account, do not share your login details with anyone and log out after each session — especially if you are using a shared device.

If you believe your account has been accessed without your permission, contact EP92 Game support immediately so we can take prompt action.

9 Your Rights

As a registered player on EP92 Game, you have the following rights regarding your personal data. To exercise any of these rights, contact our support team at the address listed in Section 13.

10 Minors

EP92 Game is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered an account on EP92 Game using your device or payment details, please contact our support team immediately. We will close the account and delete the associated personal data as quickly as possible.

If you share a mobile device with younger family members, we strongly recommend logging out of your EP92 Game account after every session and securing your account with a strong password that is not known to minors in your household.

11 Third-Party Links

From time to time, EP92 Game may reference or display links to third-party payment services such as JazzCash or Easypaisa in the context of deposit and withdrawal instructions. Once you leave the EP92 Game platform and navigate to a third-party website or app, this Privacy Policy no longer applies. The privacy practices of those third parties are governed by their own policies, which we encourage you to review before using their services.

EP92 Game is not responsible for the content, security or privacy practices of any third-party services.

12 Changes to This Policy

EP92 Game may update this Privacy Policy from time to time to reflect changes in how we operate, changes in technology or changes in applicable legal requirements. When we make updates, the "Last Updated" date at the top of this page will be revised.

For significant changes that materially affect how we use your personal data, we will notify registered players via a notice on the platform. Your continued use of EP92 Game after any update constitutes acceptance of the revised Privacy Policy.

We recommend checking this page periodically. If you do not agree with any changes, you may request account closure as described in our Terms and Conditions.

13 Contact Us

If you have any questions about this Privacy Policy, want to exercise any of your data rights or need to report a privacy concern, please get in touch with the EP92 Game support team:

For guidance on managing your gaming habits, visit our Responsible Gaming page. For the full rules governing your use of EP92 Game, see our Terms and Conditions.